Frequently asked questions
Bilingual website questions, answered plainly
Prices, languages, timing, hosting, support and the partner program. If your question is not here, ask it in a free consultation, in Persian or English.
What it costs and what you get
Four packages, each with one fixed price. All prices are in Canadian dollars.
How much does a bilingual website cost?
Metro Pars has four fixed-price packages: Starter at $1,190 CAD, Pro at $2,190 CAD, eCommerce at $2,890 CAD and eCommerce Plus at $5,490 CAD. Every price is in Canadian dollars.
Do your prices include tax?
All Metro Pars prices are fixed and shown in Canadian dollars. Prices are before tax. For clients in Canada, GST/HST is added at checkout.
What is included in every package?
Every Metro Pars package includes Persian and English versions of your site, Persian and English copywriting, one year of hosting and a domain, business email, a logo, SEO setup, speed optimization and a fixed delivery time.
Which package should I choose?
Choose Starter if you need a site that presents your business, and Pro if you also want to be found in Persian search. Choose eCommerce to sell products online, and eCommerce Plus if you want checkout, emails and receipts in both languages. A free consultation will confirm the right fit.
What is the difference between Starter and Pro?
Pro includes everything in Starter plus Persian SEO setup, so your site is built to be found by people searching in Persian. Starter is $1,190 CAD and Pro is $2,190 CAD.
What does eCommerce Plus add to eCommerce?
eCommerce Plus includes everything in eCommerce plus checkout in both languages and bilingual emails and receipts, so customers can complete the whole purchase in Persian or English.
Can I add features after my site is live?
Yes. You can choose any of our 29 add-ons with your package or add them later. Each add-on, such as booking and appointments, a CRM or support tickets, has its own fixed price.
Persian, English and who writes the words
Is the English version included in the price?
Yes. Every Metro Pars package includes both the Persian and the English version of your site. The second language is never an extra charge.
Who writes the text on my website?
We do. Persian and English copywriting is included in every package. You give us the facts about your business in the brief, and you review and approve the copy in your client portal.
Is the English text a translation of the Persian?
No. We write the English version separately for English readers, using the same facts about your business. It is never a word-for-word translation of the Persian.
Can I add a third language?
Yes. The third language and accessibility add-on is available for $649 CAD, and you can add it with your package or later.
Can I have the consultation in English?
Yes. Consultations are with a Metro Pars web consultant and can be held in Persian or English.
How long it takes and how it works
How long does it take to build my website?
Metro Pars delivers your website in 5 working days. The count is in working days, not calendar days.
When does the 5 working day clock start?
The clock starts once your brief is complete and your payment is in. Until both are done, the delivery time has not begun.
What do you need from me to start?
We need a description of your business, logo files if you have one, photos if you have them, your services and prices, your contact details, and access to your existing domain if you already own one.
Can you deliver faster than 5 working days?
Yes. The 72-hour rush delivery add-on is available for $129 CAD.
What are the steps from start to launch?
There are four steps: a free consultation, then your brief and payment, then design and copywriting in both languages, and finally launch and support in Persian. Your client portal shows each step as it happens.
The technical side, in plain words
Is hosting included?
Yes. Every Metro Pars package includes one year of hosting, so your site is online from launch without a separate bill.
Do I get a domain name?
Yes. A domain is included in every package along with the first year of hosting.
I already have a domain. Can I use it?
Yes. Tell us in your brief, and give us access to the account where your domain is registered so we can connect your new site to it.
Is a business email address included?
Yes. Business email is included in every Metro Pars package, so you can write to customers from an address that matches your website.
What happens after the first year?
After the first year you renew hosting and, if you want it, support. You can choose standard or cloud hosting for 2 or 4 years, and professional support for 3, 6 or 12 months, each at a fixed price.
Help after launch and your client portal
What is the client portal?
The client portal is your private area where you follow each stage of your project, send files, approve copy, open support tickets and see your invoices and receipts in Canadian dollars.
How do I get support after my site is live?
Metro Pars offers Persian-speaking support after launch. You can open a ticket in your client portal or reach us by phone, WhatsApp or email.
Can you look after my website every month?
Yes. The monthly care plan add-on is available for $29 CAD. There are also add-ons for security and backups and for full optimization.
Where can I find my invoices and receipts?
Your invoices and receipts are in your client portal, with every amount shown in Canadian dollars.
Referring clients to Metro Pars
How does the Metro Pars partner program work?
You refer business owners who need a website, and you earn 15% commission on the package of every client you refer.
Who can join the partner program?
The program suits professionals who work with business owners, such as accountants, realtors, mortgage agents, insurance advisors and consultants.
How do I join the partner program?
For now, you join through our contact page. Send a message saying you would like to become a partner and we will be in touch.
Still have a question?
Ask it in a free consultation with our team, in Persian or English. You will get a straight answer and a clear recommendation for your business.
Fixed prices in Canadian dollars. Prices are before tax. For clients in Canada, GST/HST is added at checkout. Delivery in 5 working days once your brief and payment are complete.
