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Customers and operations

One place for every customer, enquiry and follow-up

Every enquiry from your website forms lands in the customer's record on its own, so nothing sits forgotten in an inbox. You and your team can see where each customer stands and which follow-ups are due.

  • $519 CAD
  • One-time payment
  • Persian and English
Who it is for

What CRM, fully integrated solves

Enquiries scattered everywhere

Form submissions go to email, phone calls end up on sticky notes and messages stay on your phone. A week later, nobody is sure who got a reply.

Follow-ups that slip

A client asked you to call back next week and that promise lives only in your head. One missed call can mean a lost contract.

A team working without the full picture

When a colleague picks up the phone, they have no idea what was said last time, and the customer has to explain everything again.

What you get

What is included in CRM, fully integrated

On both the Persian and English sides of your site, at a fixed price before tax.

A record for every customer

Contact details and your history with each customer on one screen, so you know what was discussed before you pick up the phone.

Form enquiries captured automatically

Anything submitted through your website forms goes straight into the CRM. No copying and pasting from your inbox.

Stages from first contact to contract

Each enquiry moves through the stages you work with, so you can see who is waiting on you and which deals are close.

Follow-up reminders

Set a reminder against any customer for the next call or email, and keep the promises you make.

Access for your team

You and your staff log in to the same records, so nobody has to forward notes or ask who spoke to whom.

Both sides of your site in one list

Enquiries from the Persian and English versions of your website sit side by side instead of in two separate places.

How it works

From order to live: CRM, fully integrated

You follow every stage in your client portal and send files and approvals there.

  1. Free consultation

    Tell us, in Persian or English, where your enquiries come from and how a customer moves from first call to signed work.

  2. Order and details

    Add the CRM to your package order or later, then send us your stages, the forms to connect and who on your team needs access.

  3. Setup and form connection

    We set up the CRM on your site, define your stages and connect the forms on both language versions. You follow progress in your client portal.

  4. Handover and support

    We hand over access for you and your team and answer your questions about using it, in Persian or English.

Before we start

What we need from you

  • The stages your customers go through, from first contact to contract
  • Which website forms should feed the CRM
  • Names and emails of team members who need access
  • The details you want kept in each customer record

Good to know

  • One-time fixed price, before tax. The invoice and receipt are kept in your client portal.
  • Website form enquiries are added automatically. Customers who phone or email you are added by you or your team.
  • The CRM runs on your own website, not in a separate outside service.
  • If you also order pro forms, their submissions go straight into the CRM as well.

CRM, fully integrated

$519 CAD

The CRM works with every package, from Starter to eCommerce Plus, and connects to the forms on both the Persian and English versions of your site. Choose it with your package order or add it once your site is live.

Prices are before tax. For clients in Canada, GST/HST is added at checkout.

In practice

How businesses use CRM, fully integrated

Realtors

A realtor keeps buyers and sellers in separate stages and sets a reminder for every showing and callback.

Websites for realtors
Questions

Questions about CRM, fully integrated

What does a CRM actually do for my business?

It keeps every customer, enquiry and follow-up in one place on your own website. Website form enquiries are recorded automatically, and you can see what stage each customer is at.

Does it work with every package?

Yes. You can choose it with any package or add it later. Compare them on the packages page.

Are phone enquiries recorded too?

Automatic capture covers your website forms. Customers who phone or email you are added to the CRM by you or your team.

Can my staff use it?

Yes. Access is set up for you and your colleagues, and everyone works from the same customer records.

How is the CRM billed?

It is a one-time fixed price of $519 CAD, before tax. You will find the invoice and receipt in your client portal.

How do I know if I need it?

If enquiries reach you in several ways and follow-ups sometimes slip, it will likely help. Talk it through with us in a free consultation.

Related add-ons

Pro forms

$199 CAD

Intake, quote request or registration: each form gathers everything you need, complete and in order, before you ever pick up the phone. No more…

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AI and automation

$389 CAD

Answering the same questions, passing each request to the right person and sending follow-ups all eat into your day. This add-on connects parts of…

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Support tickets

$389 CAD

Every customer question or request gets its own number and status, so you always know what has been answered and what is still open.…

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All 29 add-ons

Talk to us about CRM, fully integrated for your business

A free consultation with a Metro Pars web consultant, in Persian or English. You will know whether this add-on fits your business, and with which package.

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