One place for every customer, enquiry and follow-up
Every enquiry from your website forms lands in the customer's record on its own, so nothing sits forgotten in an inbox. You and your team can see where each customer stands and which follow-ups are due.
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Who it is for
What CRM, fully integrated solves
1
Enquiries scattered everywhere
Form submissions go to email, phone calls end up on sticky notes and messages stay on your phone. A week later, nobody is sure who got a reply.
2
Follow-ups that slip
A client asked you to call back next week and that promise lives only in your head. One missed call can mean a lost contract.
3
A team working without the full picture
When a colleague picks up the phone, they have no idea what was said last time, and the customer has to explain everything again.
What you get
What is included in CRM, fully integrated
On both the Persian and English sides of your site, at a fixed price before tax.
A record for every customer
Contact details and your history with each customer on one screen, so you know what was discussed before you pick up the phone.
Form enquiries captured automatically
Anything submitted through your website forms goes straight into the CRM. No copying and pasting from your inbox.
Stages from first contact to contract
Each enquiry moves through the stages you work with, so you can see who is waiting on you and which deals are close.
Follow-up reminders
Set a reminder against any customer for the next call or email, and keep the promises you make.
Access for your team
You and your staff log in to the same records, so nobody has to forward notes or ask who spoke to whom.
Both sides of your site in one list
Enquiries from the Persian and English versions of your website sit side by side instead of in two separate places.
How it works
From order to live: CRM, fully integrated
You follow every stage in your client portal and send files and approvals there.
Free consultation
Tell us, in Persian or English, where your enquiries come from and how a customer moves from first call to signed work.
Order and details
Add the CRM to your package order or later, then send us your stages, the forms to connect and who on your team needs access.
Setup and form connection
We set up the CRM on your site, define your stages and connect the forms on both language versions. You follow progress in your client portal.
Handover and support
We hand over access for you and your team and answer your questions about using it, in Persian or English.
Before we start
What we need from you
The stages your customers go through, from first contact to contract
Which website forms should feed the CRM
Names and emails of team members who need access
The details you want kept in each customer record
Good to know
One-time fixed price, before tax. The invoice and receipt are kept in your client portal.
Website form enquiries are added automatically. Customers who phone or email you are added by you or your team.
The CRM runs on your own website, not in a separate outside service.
If you also order pro forms, their submissions go straight into the CRM as well.
CRM, fully integrated
$519 CAD
The CRM works with every package, from Starter to eCommerce Plus, and connects to the forms on both the Persian and English versions of your site. Choose it with your package order or add it once your site is live.
It keeps every customer, enquiry and follow-up in one place on your own website. Website form enquiries are recorded automatically, and you can see what stage each customer is at.
Does it work with every package?
Yes. You can choose it with any package or add it later. Compare them on the packages page.
Are phone enquiries recorded too?
Automatic capture covers your website forms. Customers who phone or email you are added to the CRM by you or your team.
Can my staff use it?
Yes. Access is set up for you and your colleagues, and everyone works from the same customer records.
How is the CRM billed?
It is a one-time fixed price of $519 CAD, before tax. You will find the invoice and receipt in your client portal.
How do I know if I need it?
If enquiries reach you in several ways and follow-ups sometimes slip, it will likely help. Talk it through with us in a free consultation.
Talk to us about CRM, fully integrated for your business
A free consultation with a Metro Pars web consultant, in Persian or English. You will know whether this add-on fits your business, and with which package.