Visitors who aren't sure yet
Someone seeing your site for the first time has no idea whether past customers were happy.
Search and marketing
Real customer reviews and live chat on your site
Before they get in touch, most people want to know whether others were happy with your work, and many have one quick question. This add-on gives your Persian and English site a section for reviews from your real customers and a chat window where visitors can message you on the spot.
- $199 CAD
- One-time payment
- Persian and English
Who it is for
What Customer reviews and chat solves
One small question, one lost customer
A visitor has a quick question, doesn't want to fill in a form or call, and closes the tab.
Praise nobody sees
Customers say good things about you, but none of it appears on your website.
What you get
What is included in Customer reviews and chat
On both the Persian and English sides of your site, at a fixed price before tax.
Reviews section
A place on your site for feedback you collect from your own customers.
Approve before publishing
Approval is switched on, so no review appears on your site until you have checked it.
Live chat window
Visitors send you a message from whatever page they are on.
Persian and English
Chat and reviews are set up on both versions, so visitors can write in the language they prefer.
Guidance for your team
We show you how to answer messages and approve or manage reviews.
Real reviews only
We never write or post fake reviews. Every review comes from one of your real customers.
How it works
From order to live: Customer reviews and chat
You follow every stage in your client portal and send files and approvals there.
Order and plan
Add it to your package or order it later, and tell us where you want the chat window and the reviews section.
Set up reviews
We build the reviews section on both versions and switch on approval before publishing.
Set up chat
We add the chat window to your pages and test it.
Walkthrough and handover
We show you, in Persian if you prefer, how to answer messages and manage reviews.
Before we start
What we need from you
- Real reviews you have already collected, if those customers agreed to have them published
- The pages where you want the chat window to appear
- Someone on your team to answer messages and approve reviews
Good to know
- This is a one-time payment. The invoice and receipt are in your client portal.
- Reviews must come from your real customers. We do not write or post fake reviews.
- Answering chat messages is up to you and your team. We do not reply to customers on your behalf.
- Showing reviews posted on other websites or platforms is not part of this add-on.
- If your profession has rules about customer reviews, follow them before publishing any.
Customer reviews and chat
$199 CAD
Customer reviews and chat work with every package and need nothing extra. They suit clinics, salons, restaurants and any business where trust comes first. Add them with your package order or after launch; anything you order is managed in your client portal.
Prices are before tax. For clients in Canada, GST/HST is added at checkout.
In practice
How businesses use Customer reviews and chat
Hair salons
A hair salon shows reviews from happy clients next to its services and answers questions about prices or openings in chat.
Websites for hair salonsHeating and cooling (HVAC)
A heating and cooling company answers a homeowner's urgent question in chat, while reviews from past customers build confidence.
Websites for heating and cooling (HVAC)Bakeries and pastry shops
A bakery answers questions about custom cake orders in chat and shows what customers say about its baking.
Websites for bakeries and pastry shopsQuestions
Questions about Customer reviews and chat
How much is customer reviews and chat?
It costs $199 CAD, paid once, before tax.
Can you write a few reviews to get us started?
No. We do not write or post fake reviews. Only reviews from your real customers, approved by you, appear on your site.
Does every review go live automatically?
No. We switch on approval before publishing, so no review appears until you have checked it.
Who answers the chat messages?
You or your team. We set up the chat and show you how to answer messages.
Can customers chat in Persian?
Yes. Chat and reviews are set up on both the Persian and English versions, and customers can write in whichever language suits them.
Can I add it later?
Yes. Order it with any package or after your site is live. Questions first? Ask us in Persian or English.
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DetailsTalk to us about customer reviews and chat for your business
A free consultation with a Metro Pars web consultant, in Persian or English. You will know whether this add-on fits your business, and with which package.
